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Rob Els Installation error
Hi
I want to install AVG on a fresh install of Windows 7 with nearly no other programs installed. I then get an error code 0x0601, I removed AVG using the AVG Remover Tool and downloaded the latest version of AVG Ultimate from www.avg.com/download. After that I made sure that the "Windows Installer" process has been stopped (it wasn't running anyway). I installed it again, but the same error code appears.
Please help
Thank you
I want to install AVG on a fresh install of Windows 7 with nearly no other programs installed. I then get an error code 0x0601, I removed AVG using the AVG Remover Tool and downloaded the latest version of AVG Ultimate from www.avg.com/download. After that I made sure that the "Windows Installer" process has been stopped (it wasn't running anyway). I installed it again, but the same error code appears.
Please help
Thank you
I apologize for the inconvenience. This is a known issue, we need to reinstall AVG Ultimate with an offline installer link. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run AVG Remover and AVG Clear tool.
After uninstallation, please use this offline installer link (64 bit) http://files-download.avg.com/inst/mp/AVG_Ultimate_x64_1828.exe to install AVG Ultimate
If you face any difficulties, please contact us for further assistance..
Regards,
Bhuvana, AVG Customer Care.
All Answers
I apologize for the inconvenience. This is a known issue, we need to reinstall AVG Ultimate with an offline installer link. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run AVG Remover and AVG Clear tool.
After uninstallation, please use this offline installer link (64 bit) http://files-download.avg.com/inst/mp/AVG_Ultimate_x64_1828.exe to install AVG Ultimate
If you face any difficulties, please contact us for further assistance..
Regards,
Bhuvana, AVG Customer Care.