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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Cristian AranedaCristian Araneda 
For days now, AVG Service has been using a lot of power in the task manager, causing the processor to start heating up, going from 40º to 75º. Thinking it could be a revision or update, I have left it, but hours have passed and it is still the same.
The only thing that has worked for me is to uninstall AVG and reinstall it, this solves the problem for a few days and then the high power consumption and high temperatures of my CPU occur again, it is a Ryzen 5800X3D.
Does anyone have a solution or have the same problem?
Alice CornishAlice Cornish 
I am using AVG Secure Browser and updated it (though it still keeps coming up with the pop up saying failed to update) and have lost all my passwords. 
After entering a password I get a pop-up asking if I want to save it.  I click on save and the password manager is empty.  I have tried adding a password manually and it shows in password manager but if I close password manager and go back into it, the password has disappeared.
I've tried restarting my laptop and resetting by settings using this:
Settings - Advanced - Restore settings to their original defaults, then select Reset settings to confirm ; but both have not fixed my issue.
Please help
Elijah WElijah W 
Hello AVG Team,

Recent reports have highlighted significant security risks involving VPN services, with malware capable of keylogging, capturing screenshots, and recording audio via backdoors. This poses a serious threat to user privacy and security.

Could you please share what steps AVG is taking within its ecosystem to address and mitigate these threats? Are there any specific measures being implemented to ensure the safety of AVG VPN users, and how can we stay proactive in safeguarding our devices?

Looking forward to your insights and recommendations.

Thank you!

Deborah FordDeborah Ford 
Hi 
I have been trying to cancel the free trial of the above products as one is due for renewal on the 11/1/2025 and the other is for renewal on the 24/1/2025 but it will not let me as there is not a cancelation button to press.
Also I have not received an email to either of my accounts regarding the renewal of them.
How can I contact the support team regarding this as every thing that it has asked me to do is sending me back to square one.
I also have a paid  AVG Driver account that I did not realise I had paid for after its free trial, so any help in this matter would be most helpful as I am now getting very frustrated as I have never had this problem before.
Heikki VesterinenHeikki Vesterinen 
I have removed Avg Secure Browser Pro from my computer because I couldn't deal with it and I previously had a paid Avg AntiTrack program that was replaced with that. I want the Avg Antitrack program back, and immediately, ((Activation code removed)) thank you!!!
Sandra BuckelSandra Buckel 
Hello
Looking at my mother's computer i noticed that she has two avg subsciptions running on this account.
One paid in November and one just charged in January.
is it possible to get the january on refunded?
Dave
Servet BilginServet Bilgin 
SİZE SORUNU YAZIYORUM E POSTA ATIP EKRAN GÖRÜNTÜSÜ İSTİYORSUNUZ GELEN MAİLE CEVAP YAZIP EKRAN GÖRÜNTÜSÜ GÖNDERİYORUM SONRA BANA GELEN MESAJ ALAMADI E POSTASI ( 

Bu otomatik bir cevaptır. Lütfen bu e-postaya cevap vermeyin.

 

Bir Avast e-postasına yanıt verdikten sonra bu mesajı alıyorsanız, e-postanızı doğru bir şekilde tanımlayamadık. Lütfen isteğinizi işleme koyabilmemiz için konu satırını düzenlemeden orijinal Avast e-postasına yanıt verin.

 

Hala yardıma ihtiyacınız varsa lütfen https://support.avast.com/ adresindeki Avast Destek Merkezi'ni ziyaret edin veya bir işletme müşterisiyseniz doğrudan https://www.avast.com/en-in/business/support#pc adresinden ziyaret edin.

 

Teşekkür ederim,

Avast Ekibiniz )

WALTER KLEINWALTER KLEIN 
I HAVE 2 AVG TUNE UP SUBSCRIPTIONS FOR TUNEUP ONE FOR I YEAR 10 DEVICES ENDING 3/19/2025 AND ONE FOR 2 YEARS AVG 3-IN-ONE ENDING 5/20/25. I WANT TO COMBINE THESE REDUNDANT SUBSCRIPTIONS AND EXTEND THE RENEWAL TIME FOR THE 3-IN-1 PLAN. HOW DO I ACCOMPLISH THIS?
Melvin SchrierMelvin Schrier 
I want to cancel my subscriptions to 3 products as of their expiration date.  How do I get this information to AVG.
roy van bruntroy van brunt 
This downloaded over the weekend, but fails to complete installation.  Progress bar stops ( while still pulsing) at about 75%

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