Topic: Android Products – AVG Support Community
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Stuart Brooks Avg vpn for Samsung tablet
When avg vpn selected error message 1.1 appears and vpn not accessed
Gamer nerd AVG for smartphone assistance
I have a question about my new license on Android Smarthphone but AVG assistance don't reply to me. I have conctacted them by the App AVG.
Best Answer chosen by Gamer nerdBest Answer chosen by Holly HeathSugavaneshwaran Krishnamenon (Foundever)Hi Holly,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know whether the lost phone is Android?
Also, let us know whether you had earlier configured the Anti-Theft feature in the AVG antivirus application installed on your phone.
Your information will be much helpful.
Thank you and keep us updated.
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know whether the lost phone is Android?
Also, let us know whether you had earlier configured the Anti-Theft feature in the AVG antivirus application installed on your phone.
Your information will be much helpful.
Thank you and keep us updated.
Karl-Heinz Keunecke Subscription on multiple devices
I have recently subscribed to AVG on my mobile device,can I use the same subscription on my PC and mobile device simultaneously
Best Answer chosen by Karl-Heinz KeuneckeDinesh Krishnan (Foundever)Hi Karl,
We're glad to look into this & clarify.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.
We're glad to look into this & clarify.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.
Rizca Ista Problem after pay subscription
Set up and transferring my paid subscription over was easy. But the app doesn't show changes until you close the app. Like when it says "Set up identity protection" and you go through the steps to turn it on, it still shows the "Set up Identity protection" option on the home screen. Made me think it didn't actually activate or that I did something wrong. I had to close the app and reopen everytime I turned on a feature. Kind of annoying google play
Best Answer chosen by Rizca IstaHari Shankar (Avast)Hello Rizca,
We'd like to point you in the right direction.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
We'd like to point you in the right direction.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
Rizca Ista Do i need AVG Protection if i have AVG AntiVirus?
I have AVG AntiVirus on my Android phone. Do i need AVG Protection?
Best Answer chosen by Rizca IstaHari Shankar (Avast)Rizca, we'd like to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
dave redmond Android hack alert settings
How do I change the email address I set in android avg antivirus for hack alerts? - I mistakenly set it to a Google email account & not my primary one.
Best Answer chosen by dave redmondNisha Sivakumar (Avast)Hi Dave,
We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
We have a specialized team to deal with mobile queries.
To reach them, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
Daniel G. Visible cache not showing on AVG cleaner for Android?
Hi!
when I use the cleaner once its finished I can see hidden cache, apks, etc, but visible cache is not showing at all.
Anyone knows the reason why?
Thanks a lot
when I use the cleaner once its finished I can see hidden cache, apks, etc, but visible cache is not showing at all.
Anyone knows the reason why?
Thanks a lot
Best Answer chosen by Daniel G.Santhosh Pannerselvam (AVG)Hi Daniel,
We understand your concern.
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.
We understand your concern.
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.
Athol Wigg Adding 2 Samsung7 to my account
I have my Laptop on my AVG Subscription and I want to add my 2 Mobile Phones. I am not very savvy with understanding procedures. So could you please inform step by step.
Best Answer chosen by Athol WiggAvinash (Avast) Hello Athol.
We'd be glad to help.
Could you confirm whether your mobiles are Android or iOS?
We'd be glad to help.
Could you confirm whether your mobiles are Android or iOS?
Lisa Thornton Call Blocker in AVG Antivirus for Android
I added a phone number to my blacklist this morning in AVG. I realized it should not have been blocked. I removed it from the blacklist, but then I think it blocked it again because I received a voicemail, but the call itself did not show up in recent calls or on the blacklist. Please help.
Best Answer chosen by Lisa ThorntonAvinash (Avast) Hi Lisa.
We'd request you to view a list of calls that have been blocked by tapping History in the Call Blocker menu and check if the number you unblocked is there.
We'd request you to view a list of calls that have been blocked by tapping History in the Call Blocker menu and check if the number you unblocked is there.
May I know if you are trying to install or purchase AVG Secure VPN for android tablet?