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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Daan AckerDaan Acker 
Bought premium for smartphone and now want to use on pc is this possible
Nav CasparNav Caspar 
I did not agree to those 4000 images being deleted. When I first used quick clean it said that approx 250 files would be deleted from my phone which I agreed to. Afterwards I noticed the folder containing those 4000 images straight up disappeared. I've tried several methods to retrieve them including checking my cloud storage and using apps for data recovery but none of them worked. I really would like to get those images back especially considering that I did not consent to them being erased. It almost feels like I was scammed as there was no clear indication that 4000 images would be deleted during the quick clean process. 
paul parkerpaul parker 
Why did this function stopped working ?
Tony ValdiviesoTony Valdivieso 
I've trusted AVG Cleaner in the past and never had any issues. Have run their Quick Clean and other programs across several devices—no problems.

Today, however, AVG Cleaner deleted thousands and thousands of my photos. (Believe the app said something like 42GB "recovered" -- I should've known something was up.)

Data recovery apps haven't proven fruitful at this point, seemingly recovering the same photos over and over across maybe 10 different services.

Any ideas? Really not thrilled about AVG and their lack of care regarding past cases where the exact same thing has happened, but have a set of fingers crossed.
Estelle MidgleyEstelle Midgley 
Good day 
I am trying to use an old Android phone and can't remember the AVG screen lock password. No option to reset password? what can I do now. I can't even hard reset my phone as I can't get into my phone to do anything.
Susan TannerSusan Tanner 
In the past I had AVG for my desktop PC.  Recently on my "new" cell phone I got a mess of trogons, viruses, hackers and to link to stop invasion.  Link took me to AVG which I knew I wanted so I picked out a program or two and download. them.  Now I have a hodgepodge of programs, all with different timelines and device assignments that I would like to have streamlined.  Ideally, I would like to see a single spoon set apart and the laptop, PC and cellphone all belonging to the same group,     

Do you have a way this can be done.  It is beyond me.  Or a group for 3 with the programs I most need that I can buy and then have all the other's cancelld:
Christy LChristy L 
I wish I never installed AVG on my cell. I am not locked out of it and it doesn't recognize my pattern.
It happened during hurricane in Houston, so it made it worse during a horrible event.
I can't reset my cell as it will erase important data as I didnt do a backup before install of avs.
lesson learned.
There is NO reset or forgot password on my cell screen, it only shows pattern and under that is emergency button. i can receive calls in, but cant dial out. i can read 1st line of text message and nothing else. i can turn on and off wiff. can't change my volume.    i purchased avg through google play store. so i dont have access like normal avg to log into computer.  since i needed to access my gmail from computer, i had to reset my password, so cell gmail doesnt have current password.   on samsung, i had account, but didnt use it, so it cant reset password either one cell.

do anyone have any suggestions, WITHOUT doing a hard reset and losing my data.   i would be grateful for any help.   i have 4 emails into AVG support last 4 days and still waiting.

 
James BurroughsJames Burroughs 
Hello,

I purchased an ultimate subscription via Google play but I cannot get the subscription onto my laptop. Does this subscription not allow for 10 devices? How can I get this subscription onto my laptop?

Thank you,
Monah LithnerMonah Lithner 
Just run my avg anti-virus free app on my android phone. Samsung Galaxy S24 Ultra, afterwards there are tons of stuff missing in my phone.
AVG has deleted a lot of my photo album under my galleries app, for example all my printscreen are gone. This is a disaster, how can this be solved. Is it even possible to solve.
The clouds are update but that's goes automatically and syncing with the phone. So everything is gone.
gary kellergary keller 
samsung i pad cannot log into system cannot open system due to not being on the internet
pin not able to be reset 

 
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